FREQUENTLY ASKED QUESTIONS

Step 1

Setup your own Company/Sales Admin account, and login as a Salesperson on the AxioAR app.

Step 2

Once you’re properly logged-in with your Sales account, you then need to navigate to the view called “Clients” in the main menu of the app.

Step 3

Press the (+) button at the bottom right of the screen and enter the following information of the client:

  • Email Address
  • Phone Number
  • First Name
  • Last Name

Step 4

At this point, the Customer should receive an email in their inbox that’s inviting them to join your organization on the AxioAR app. If they can’t find the email, make sure to let them know to check their spam folder.

Step 5

The Customer needs to open the invitation email with either their iPhone or IPad. (that’s important since it won’t work properly if they try to accept the invitation on their computer (Mac or PC) or on their Android phone. At the moment, failure to open the link on the right device will open a webpage that will display an error)

Step 5

The Customer needs to open the invitation email with either their iPhone or IPad. (that’s important since it won’t work properly if they try to accept the invitation on their computer (Mac or PC) or on their Android phone. At the moment, failure to open the link on the right device will open a webpage that will display an error)

Step 6

Once the Customer clicks on the link inside the invitation email, they should be brought to the AxioAR’s app on the AppStore where they can download the app.

Step 7

The Customer needs to download the app using the AppStore

Step 8

The Customer needs to open the app on their device if it doesn’t open automatically

Step 9

Once the AxioAR app is opened for the first time after downloading it, it should accept the invitation and re-direct the user to the HomePage of the app.

The AxioAR app is an invite-only application so you’ll need to be invited in order to try it out.

Contact the AxioAR team to secure an invitation: info@axioar.com